A professional ship agency delivering efficient, compliant, and reliable port operations across Indonesia.
We support shipowners, charterers, traders, operators, and brokers with hands-on agency handling and international-standard reporting.


Contact Our Operations Team

Services Snapshot




PORT CLEARANCE & DOCUMENTATION





.   Customs clearance for ship's spares & stores

.   Inward and outward port clearance

.   Coordination with CIQP authorities

.   SPB (Sailing permit) arrangement


    

CREW SERVICES



  


.   Crew change arrangements (on/off signing)

.   Visa & OKTB assistance

.   Transportation & hotel coordination

.   Medical assistance & repatriation support


    


FINANCIAL & OPERATIONAL SUPPORT





.   Cash to Master (CTM) arrangements

.   Bunker supply  coordination

.   Provisions and fresh water supply

.   Ship's spares handling

    




ADDITIONAL MARINE SERVICES




.   Survey coordination

.   Liaison with shipyard and repair facilities

.   Emergency response coordination

.   Port information and pre-arrival advisory


     

SHIP AGENCY SERVICES



.   Full Port Agency (arrival, operations,


     and departure handling)

.   Husbandry Agency services

.   Protecting Agency (P&I Clubs / Owners)



    



   

See More Services


Why Choose
Stellar Shipping Indonesia?


.    24/7 operational availability with fast, reliable response
.    Strong coordination with terminals and key port stakeholders
.    Transparent documentation and accurate, traceable cost reporting
.    Compliance-driven operations fully aligned with Indonesian regulations
.    Proactive problem-solving to prevent delays
.    Hands-on execution with clear accountability

How We Work



    

Pre-Arrival




Port advisory, document verification, terminal

coordination, and initial cost assessment.



    

Arrival & Berthing




Pilot/tug/berthing coordination, authority



attendance, and operational monitoring.



    

Cargo Operations




Close coordination with terminals, surveyors,



suppliers, and principals to ensure smooth

cargo operations.






    


    

Departure




Completion of port clearance, final

documentation control, and sailing

arrangements.

    


    

Post-Call Reporting



Final Statements of Account, complete


supporting documents, and structured

post-call reporting.








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Ports We Cover



SSI provides agency support across major Indonesian ports, including Jakarta, Merak, Surabaya, Tuban, Balikpapan, Dumai, Belawan, Batam, and other key locations.
Additional ports can be arranged upon request through trusted local partners.


View our coverage map

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Looking for a reliable ship agent in Indonesia?




Contact SSI Operations (24/7) for prompt assistance




and competitive Proforma DA support.

    


     Contact us




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