PORT CLEARANCE & DOCUMENTATION
. Customs clearance for ship's spares & stores
. Inward and outward port clearance
. Coordination with CIQP authorities
. SPB (Sailing permit) arrangement
. Crew change arrangements (on/off signing)
. Visa & OKTB assistance
. Transportation & hotel coordination
. Medical assistance & repatriation support
FINANCIAL & OPERATIONAL SUPPORT
.
Cash to Master (CTM) arrangements
. Bunker supply coordination
. Provisions and fresh water supply
. Ship's
spares handling
. Survey coordination
. Liaison with shipyard and repair facilities
. Emergency response coordination
. Port information and pre-arrival advisory
. Full Port Agency (arrival, operations,
and departure handling)
. Husbandry
Agency services
. Protecting Agency (P&I Clubs / Owners)
.
24/7 operational availability with
fast, reliable response
.
Strong coordination with
terminals and key port stakeholders
.
Transparent documentation and
accurate, traceable cost reporting
.
Compliance-driven operations fully
aligned with Indonesian regulations
.
Proactive problem-solving to
prevent delays
.
Hands-on execution with
clear accountability
Pre-Arrival
Port advisory, document verification, terminal
coordination, and initial cost assessment.
Arrival & Berthing
Pilot/tug/berthing coordination, authority
attendance, and operational monitoring.
Cargo Operations
Close coordination with
terminals, surveyors,
suppliers, and principals to ensure smooth
cargo operations.
Departure
Completion of port clearance,
final
documentation control, and sailing
arrangements.
Post-Call Reporting
Final Statements of Account,
complete
supporting documents, and structured
post-call reporting.
SSI
provides agency support across major Indonesian
ports, including Jakarta,
Merak, Surabaya, Tuban,
Balikpapan, Dumai, Belawan, Batam, and other key locations.
Additional ports can be arranged upon
request through trusted local partners.
View
our coverage map
Looking for a reliable ship agent in Indonesia?
Contact SSI Operations (24/7) for prompt assistance
and competitive Proforma DA support.