Our Services


    

CREW SERVICES




.   Crew change arrangements (on/off signing)

.   Visa & OKTB assistance

.   Transportation & hotel coordination

.   Medical assistance & repatriation support


    

PORT CLEARANCE & DOCUMENTATION



.   Customs clearance for ship's spares and stores

.   Inward and outward port clearance

.   Coordination with CIQP authorities

.   SPB (Sailing permit) arrangement


    

FINANCIAL & OPERATIONAL SUPPORT


.   Cash to Master (CTM) arrangements

.   Bunker supply coordination

.   Provision and fresh water supply

.   Ship's spares handling

    




     

SHIP AGENCY SERVICES


.   Full Port Agency (arrival, operations,

      and departure handling)

.   Husbandry Agency services

.   Protecting Agency (P&I Clubs / Owners)



     

ADDITIONAL MARINE SERVICES


.   Survey coordination

.   Liaison with shipyard and repair facilities

.   Emergency response coordination

.   Port information and pre-arrival advisory



    



   


Crew Services

SSI supports crew operations through direct operational involvement, with a focus on efficiency, confidentiality, and regulatory compliance:

.   Crew change coordination (on-sign / off-signing)
.   Immigration and visa assistance
.   Transportation and hotel arrangements
.   Medical assistance and hospital coordination
.   Repatriation support and emergency handling
.   Crew documentation coordination

Our approach focuses on minimizing waiting time while ensuring full compliance with local immigration and port procedures.





Ship Agency Services


    




    



    






    


Full Port Agency




End-to-end handling from arrival to sailing. SSI provides direct operational involvement and on-site coordination with port authorities, terminals, pilots/tugs, surveyors, and service providers to ensure efficient and fully compliant port operations.

    

Husbandry Agency

Support for routine vessel needs, including supplies, fresh water, husbandry items, local arrangements, and operational coordination.


Protecting Agency (Owners / P&I)


Independent attendance to protect principals’ interests, monitor operations, verify events, and coordinate with relevant parties.




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Port Clearance & Documentation


SSI  provides  port  clearance  and  documentation  services through direct operational involvement, including:
.    Inward clearance / Arrival formalities
.    Outward clearance / Departure formalities
.    CIQP  processing  (Customs,   Immigration,  Quarantine,   and  Port
      Authority)
.    SPB (Sailing Permit) coordination
.    Authority attendance and document submission
.    Documentation control and confirmation



What you can expect:
Accurate documentation, timely submission, clear communication, and well-managed clearance timelines





Marine Support


    




   




    


























    



Cash to Master (CTM)




Secure coordination and delivery of Cash to Master (CTM) in accordance with principal requirements and agreed procedures.




Bunker Coordination

Scheduling support, supplier coordination, and on-site operational monitoring.


Fresh Water / Provisions / Stores

Arrangements through trusted local vendors, supported by proper documentation control.


Ship Spares Handling

Import and export coordination, customs support, delivery to vessel (alongside or at anchorage), and complete supporting documentation.

    


    




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Emergency & Husbandry


SSI provides emergency and husbandry support through direct operational involvement, ensuring timely response and effective coordination in urgent situations:
.    Medical emergencies and urgent crew-related matters
.    Critical spares clearance and delivery
.    Port authority coordination for urgent permits and approvals
.    Unexpected terminal changes and schedule adjustments
.    Incident coordination and documentation support